Delete Account

This page explains how to delete your account in the Vibecheck app by Nikita Lemke and your associated data.

Request account deletion

In the app: Open Vibecheck, go to Settings → Delete Account, and confirm. Your account and data are deleted immediately.

Without the app: If you no longer have access to the app, send an e-mail to:

[email protected]

Use the subject line “Delete Account” and state the e-mail address of the Google account you use to sign in to Vibecheck.

How we verify your request: To make sure that nobody can delete someone else’s account, we reply only to the e-mail address linked to the account and ask you to confirm the deletion from that address. We never ask for your password. If you send the request from a different address, we will still only write to the account’s address.

What gets deleted

• Your account and your sign-in data
• Your profile and all identities, including display name, nickname, age, vibes and photos
• All chat messages you have sent or received, including images and voice messages and the associated media files
• Your encrypted chat archive
• Your likes, matches, and blocked users
• Your matching settings, approximate location, and online status
• Your sessions, registered devices, and push tokens
• Your subscription record in Vibecheck
• Your Sparks balance and history, your Vibi items and outfit, your gifts, your wishlist and your saved looks
• Your records of Sparks purchases, unless commercial or tax law requires us to keep them longer
• The PIN-encrypted key backup in your Google Drive, if you created one (deleted by the app when you delete your account in the app, and after a request by e-mail you can remove it in your Google Drive settings under “Manage apps”)

What is kept, and for how long

• Ban records (including device and IP bans) and moderation evidence (reports, flagged message excerpts, photo reviews, ban-evasion alerts): kept for 365 days after deletion, detached from your deleted account, and then deleted. Reports you submitted yourself are kept without any reference to you. This prevents banned users from simply creating a new account and allows us to handle appeals and legal claims.
• If your account is banned at the time of deletion: a keyed hash (HMAC-SHA256) of your Google e-mail address, stored with the ban, so that the ban is re-attached if you sign up again with the same Google account (you can appeal it). The e-mail address itself is not kept. The hash is deleted when the ban expires or is lifted, and at the latest 365 days after deletion.
• Diagnostic logs (app error reports): deleted 30 days after they were received.
• Server logs: deleted after 14 days.
• Content that has been preserved for a report of illegal content to authorities (including the preserved copies) is kept for as long as our legal obligations and the authorities or criminal proceedings require.
• Records of moderator actions (audit logs) are kept for as long as necessary to account for our moderation decisions. There is currently no fixed deletion period for them.

Messages that were deleted “for everyone” and conversations you have hidden are only hidden in the chat. They are deleted together with your account like all other messages, unless they are part of a moderation case.

Your subscription

Deleting your account does not cancel a subscription purchased through Google Play. Please cancel it in the Google Play Store under Payments & subscriptions → Subscriptions to avoid further charges.

Your Sparks and items

Unspent Sparks, including Sparks you bought, and your Vibi items lapse when your account is deleted. They are not refunded and cannot be moved to another account. If you still have bought Sparks, spend them before you delete your account. Google Play keeps its own records of your purchases.

Timeline

Deletion via the in-app option is immediate. Deletion requests sent by e-mail are processed without undue delay, within one month at the latest after you have confirmed the request. You will receive a confirmation e-mail once your data has been deleted.

Questions

Contact [email protected] for any questions regarding your data. Further details can be found in our App Privacy Policy.